Terms of Service
DirectMeds Canada Inc. supplies pharmaceutical products exclusively to licensed healthcare entities — pharmacies, hospitals, wholesalers, manufacturers, and research organizations. By registering an account or placing an order, you confirm that your organization holds the licences required to purchase and receive pharmaceutical products in your jurisdiction.
All quotes are valid for the period stated and subject to product availability. Orders are supplied in accordance with Health Canada regulations, Good Distribution Practice, and the terms of our Drug Establishment Licence. Controlled substances and products requiring special handling are supplied only where permitted by law and supported by complete documentation.
Product information on this site is provided for reference and does not constitute medical advice. Full commercial terms, including payment, returns, and recall procedures, are provided with your account agreement.
Privacy Policy
We collect only the information needed to operate a compliant wholesale business: business contact details, licensing information, and order history. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
We do not sell or share your information with third parties except as required to fulfil orders (carriers, regulatory authorities) or by law. Records are retained as required by Health Canada regulations. To access, correct, or request deletion of your information, contact sales@directmedscanada.com.
Accessibility
DirectMeds Canada is committed to providing a website and services that are accessible to everyone. We aim to meet WCAG 2.1 Level AA guidelines, including sufficient colour contrast, keyboard navigability, and clear document structure.
If you encounter a barrier using this site or need materials in an alternate format, contact us at sales@directmedscanada.com and we will work with you to provide the information you need.